Business sustainability ratings and solutions provider EcoVadis announced the launch of its new EcoVadis Worker Voice survey, a new workforce engagement tool aimed at providing companies with real-time information on responsible sourcing and human rights human rights issues in their supply chains.

According to EcoVadis, the new tool comes as supply chain disruption and a volatile trade environment increase risks to workers as organizations adjust value chains to adjust to new tariffs, with the new survey enabling companies to receive “on-the-ground insights” into labor and human rights risks to help improve working conditions and comply with regulations.

Pierre-François Thaler, co-founder and co-CEO of EcoVadis, said:

“Companies are under pressure to comply with new regulations and meet rising stakeholder expectations, but policy without visibility falls short of where it matters most – on the ground with workers. EcoVadis Worker Voice arms our customers with the data and insight they need to go beyond compliance and turn ethical commitments into real-world outcomes for workers across their value chain.”

The new tool allows organizations to invite their suppliers to launch the survey, with workers able to access the survey by scanning a QR code or calling publicized phone numbers in their preferred language, with results available to organizations in real-time.

Key features of the tool include multi-channel feedback to overcome accessibility challenges such as language, literacy, and access to technology, anonymity to ensure workers can share experiences without fear of retaliation, real-time analysis of feedback to flag critical issues, and alignment with industry standards and regulatory requirements such as modern slavery laws or human rights due diligence.

EcoVadis developed the new solution in collaboration with human rights analytics company Ulula, which it acquired in September 2024.

Ulula founder and CEO Antoine Heuty said:

“This collaboration brings together EcoVadis’ global scale and deep expertise in helping organizations develop sustainable supply chain programs with Ulula’s focus on worker-centered data. By combining these strengths, we’re delivering a solution that goes beyond traditional audits and assessments and making it possible to surface risks that would otherwise remain hidden so we can support companies to act on them more effectively.”